DirecTV’s NFL Sunday Ticket website and app crash on opening weekend

Illustration by Alex Castro / The Verge

Football fans are struggling to watch the first NFL Sunday Ticket game of the season due to issues with DirecTV’s website and app. While some users (including myself) report seeing an error page when trying to access the Sunday Ticket website, others say they can’t even sign in.

But that’s not all — users are reporting a range of other issues, too, with some getting locked out of the stream and receiving an error message that says they must be located in an NFL stadium in order to watch. To make matters even worse, those who subscribe to the NFL Plus subscription (which is separate from Sunday Ticket) say the app isn’t loading game scores.

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