Verizon and AT&T are charging a new fee to customers on older unlimited plans

Verizon logo
Verizon would very much like you to switch to its new Unlimited Welcome plan. | Illustration by Alex Castro / The Verge

The carriers are at it again: Verizon and AT&T are both notifying customers on older unlimited plans to expect a new fee on their bill soon. Customers on Verizon’s 5G Start and AT&T’s Unlimited Elite plans are affected, and the fees go into effect in August. It’s a classic move from the “wireless carrier shenanigans” playbook designed to push customers to newer, more profitable plans.

Verizon customers on Reddit and Twitter report that the company has just sent notice of a new monthly “Plan Rate Adjustment” charge of $3 per line. Older plans are affected, including 5G Start, which Verizon introduced as Start Unlimited four years ago and costs $70 per month for a single line. Verizon would very much like customers on that legacy plan to s...

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