FCC settles with Verizon, AT&T, and others over failed 911 calls

Illustration by Alex Castro / The Verge

The Federal Communications Commission (FCC) has reached settlements with AT&T, Verizon, Intrado, and CenturyLink (which now goes by Lumen Technologies) over investigations into failed 911 calls that occurred during network outages in 2020. The companies will pay a total of $6 million combined and also agreed to ensure compliance with the FCC’s 911 availability rules going forward.

AT&T will pay $460,000 to settle two different investigations regarding network outages that took place on September 28th, 2020. Both Lumen Technologies and Intrado agreed to resolve investigations into outages that occurred on that same day, with Lumen Technologies paying $3.8 million and Intrado paying $1.7 million. Verizon settled with the FCC over an...

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