Kindle Colorsoft owners complain of a yellow bar on the e-reader’s screen

Picture of the Kindle Colorsoft with a color book cover for Hello Beautiful by Ann Napolitano displayed.
Image: David Pierce / The Verge

People have started receiving their orders of Amazon’s first color e-reader, the Kindle Colorsoft Signature Edition, and many say they’re disappointed to find a yellow, discolored strip at the bottom of the display. Complaints about the $279.99 e-reader’s display have spread online and dragged down its Amazon star rating, and some report customer service reps say a fix is on the way.

A Reddit user posted a thread with images (see below), saying it’s most obvious when the Kindle “is supposed to be evenly lit and colored like a piece of paper.” Many others with the same issue say they’ve exchanged their Colorsoft for a new one or simply returned it. Another said they only noticed it while using the device’s edge lighting.

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